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Level 1

4 points

My account name in iTunes is grayed out, preventing me from cancelling subscriptions

Hi, I'm trying to cancel some subscriptions but my name is grayed out on itunes. On Windows 11.

[Re-Titled by Moderator]

Windows, Windows 10

Posted on Aug 14, 2023 3:29 PM

Top-ranking reply

Level 10

119,835 points

Posted on Aug 14, 2023 3:58 PM

Is the computer authorized and did you log in to iTunes using your Apple ID?

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