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No sound on all apps

hi guys I’ve a iPhone 13 Pro Max No sound on all apps. Music. And videos working I’ve checked. Everything dosnt make sense. Phones new. And not muted. Like i said ive. Checked everything so confused. Video. And music sounds. Normal. Even. Checked. Ear phones. That’s. Normal. Too.

iPhone 13 Pro Max, iOS 16

Posted on Aug 15, 2023 8:42 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2023 7:28 PM

Re: "I’ve a iPhone 13 Pro Max : No sound on all apps"


If your phone isn’t working right, try re-starting it: Turn iPhone on or off - Apple Support (deletes temporary files).

_______________________

Re: "No sound on all apps"

If they are third-party (non-Apple) apps (eg: Zoom) you may need to permit them to access microphone / speaker

You could check your Privacy / Security settings.

Else:

Wondering if you have turned up enough volume in order to hear ...

Adjust the mono audio, balance, and phone noise cancellation settings on iPhone - Apple Support

or

if you have do not disturb or "silent" mode switched on:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

or

"When you’re on a phone call, you can switch the audio to the speaker or to a Bluetooth device.

Check if the audio is set to a bluetooth device: While on a call on iPhone - Apple Support


You could try turning off "Low Power" mode if you have it turned on ... see if that helps with sound

Use Low Power Mode to save battery life on your iPhone or iPad - Apple Support

says:

"To turn Low Power Mode on or off, go to Settings > Battery. You can also turn Low Power Mode on and off from Control Center. Go to Settings > Control Center > Customize Controls, then select Low Power Mode to add it to Control Center."


More troubleshooting info:

If the microphones on your iPhone aren't working - Apple Support


Change iPhone sounds and vibrations - Apple Support

__________________________________________________________

More info. / support / contact:

For a new phone, you can always check with the experts:

One stop for technical support, Apple hardware service, and software support.

Call Apple Support at 1-800-APLCARE (or use the app)

AppleCare Products - Apple

or

iPhone - Official Apple Support

1 reply
Question marked as Top-ranking reply

Aug 17, 2023 7:28 PM in response to kylie2023

Re: "I’ve a iPhone 13 Pro Max : No sound on all apps"


If your phone isn’t working right, try re-starting it: Turn iPhone on or off - Apple Support (deletes temporary files).

_______________________

Re: "No sound on all apps"

If they are third-party (non-Apple) apps (eg: Zoom) you may need to permit them to access microphone / speaker

You could check your Privacy / Security settings.

Else:

Wondering if you have turned up enough volume in order to hear ...

Adjust the mono audio, balance, and phone noise cancellation settings on iPhone - Apple Support

or

if you have do not disturb or "silent" mode switched on:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

or

"When you’re on a phone call, you can switch the audio to the speaker or to a Bluetooth device.

Check if the audio is set to a bluetooth device: While on a call on iPhone - Apple Support


You could try turning off "Low Power" mode if you have it turned on ... see if that helps with sound

Use Low Power Mode to save battery life on your iPhone or iPad - Apple Support

says:

"To turn Low Power Mode on or off, go to Settings > Battery. You can also turn Low Power Mode on and off from Control Center. Go to Settings > Control Center > Customize Controls, then select Low Power Mode to add it to Control Center."


More troubleshooting info:

If the microphones on your iPhone aren't working - Apple Support


Change iPhone sounds and vibrations - Apple Support

__________________________________________________________

More info. / support / contact:

For a new phone, you can always check with the experts:

One stop for technical support, Apple hardware service, and software support.

Call Apple Support at 1-800-APLCARE (or use the app)

AppleCare Products - Apple

or

iPhone - Official Apple Support

No sound on all apps

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