You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation lock but im the owner

I recently did a silly goofy and set the apple ID as someone I don't know.

I am the original owner, I bought the Iphone from an official apple store and I sent the original apple receipt into the Activation Lock Request.

I received "We are unable to process your request at this time."

My device is no longer listed in my devices list and I'm scared theres nothing much I can do, any help at all would be appreciated. Thank you

iPhone 14 Plus

Posted on Aug 24, 2023 6:27 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2023 6:49 PM

From what you say I can't say why it wasn't accepted. I suggest you call them and see if you can at least get an explanation.


https://al-support.apple.com/#/additional-support


Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support


2 replies

Activation lock but im the owner

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.