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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I enter the gift card code everything went well but when I go on the game call PUBG to do my purchase it not working it saying your purchase couldn’t be completed for assistant contact ITunes support at www.Apple.com/support/iTunes/ww/. I already try that but I’m not getting no help
iPad, iPadOS 15
I enter the gift card code everything went well but when I go on the game call PUBG to do my purchase it not working it saying your purchase couldn’t be completed
You need to set your Apple Account balance as your default payment.
See -> Add a payment method to your Apple ID
Add a payment method to your Apple ID – Apple Support (UK)
If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)
I enter the gift card code everything went well but when I go on the game call PUBG to do my purchase it not working it saying your purchase couldn’t be completed
You need to set your Apple Account balance as your default payment.
See -> Add a payment method to your Apple ID
Add a payment method to your Apple ID – Apple Support (UK)
If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)
Re: "Hi I really need some assistance please I can redeem my gift cards but I’m not getting to purchase"
Seems some purchases require you have a credit card on file, even if you are using money from a gift card.
See Apple support's online article :
What you can buy with your Apple Gift Card or Apple Account balance - Apple Support
Hi I really need some assistance please I can redeem my gift cards but I’m not getting to purchase
