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Little blue box in mail

How to get rid of little blue box in my incoming e-mail

iPad Pro (3rd generation)

Posted on Aug 29, 2023 5:59 PM

Reply
4 replies

Aug 30, 2023 3:09 AM in response to zoomie

Little blue box? If you can post a screenshot (suitably redacted, using Markup Tools, to remove personal or sensitive information), contributors may have a better understanding of your issue.

Take a screenshot on your iPad - Apple Support


You can post your screenshot using the image button at the bottom of the message editing window:


Aug 30, 2023 8:18 AM in response to zoomie

Many tanks for the screenshot.


The little-blue box, with a question mark, indicates a placeholder for an embedded image that cannot be downloaded and displayed by the Mail App.


There are no settings that you can refine to remedy display of the missing image/logo. Note, however, that many automated messages sent by websites, such as your illustration, may contain a link to view the message in a web-browser.

Little blue box in mail

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