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my camera is frozen on my iphone 8

The back camera works but the front one does not


Posted on Aug 30, 2023 9:52 AM

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Question marked as Top-ranking reply

Posted on Aug 30, 2023 9:56 AM

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation......or else.....


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop.


You can find a listing of authorized service shops in your area by using the link just below:


Find Locations



1 reply
Question marked as Top-ranking reply

Aug 30, 2023 9:56 AM in response to Willidean

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation......or else.....


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop.


You can find a listing of authorized service shops in your area by using the link just below:


Find Locations



my camera is frozen on my iphone 8

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