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Willidean Author

Level 1

4 points

my camera is frozen on my iphone 8

The back camera works but the front one does not

Posted on Aug 30, 2023 9:52 AM

Top-ranking reply

Bob Timmons

Community+ 2024

Level 10

168,722 points

Posted on Aug 30, 2023 9:56 AM

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.

Force restart iPhone - Apple Support

There are only 2 possible results when you perform a Forced Restart:

1) The phone returns to normal operation......or else.....

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop.

You can find a listing of authorized service shops in your area by using the link just below:

Find Locations

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my camera is frozen on my iphone 8

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