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Issues with Mac Mini upgrade to Ventura 13.5.1...

Selecting keys result in wrong feedback. Text will enlarge on screen with blue border. Happens when using Wi-Fi or Bluetooth. Mac Mini came with Ventura 13.5.

Mac mini, macOS 13.5

Posted on Sep 2, 2023 5:36 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2023 3:25 AM



To avoid the question / answer and question answer scenario


Suggest the User start with Points 1 to 4 and then Test


Still having issues, move onto Steps 5 and 6 and Test Again


Still no resolve - move onto Step 7 and follow instructions therein 


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance 


3 - Does the issue present in this mode ?


4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


7 - If still having issues please post back for possible additional trouble shooting suggestion


And No, I am not a ChatBot

15 replies
Question marked as Top-ranking reply

Sep 3, 2023 3:25 AM in response to jennyew.now



To avoid the question / answer and question answer scenario


Suggest the User start with Points 1 to 4 and then Test


Still having issues, move onto Steps 5 and 6 and Test Again


Still no resolve - move onto Step 7 and follow instructions therein 


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance 


3 - Does the issue present in this mode ?


4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


7 - If still having issues please post back for possible additional trouble shooting suggestion


And No, I am not a ChatBot

Sep 3, 2023 10:12 AM in response to Tom Gewecke

I wish I knew what keys I hit! But it seems to be random. I did have an F7 on the keyboard shortcuts NOT selected in Keyboard settings... (?) The keyboard I am using is an older Mac keyboard, but this issue with the blue border seems to be the only problem. I'm sure I used Command F.

This Mac is new 2023 with M2, a MacMini 2011 was my old one. I was not able to use Migration Assistant (very rural area) but the Mac Mini already had the system installed.


Issues with Mac Mini upgrade to Ventura 13.5.1...

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