You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I download old pictures from a old phone I don’t have anymore

I sold my iPhone and thought I had all my pictures but turns out I don’t have any. How do I get those back?

iPhone 12, iOS 16

Posted on Sep 6, 2023 11:44 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 7, 2023 12:49 AM

Were you using iCloud Photos on that iPhone? If you were – even if you didn't have your computer set up to use iCloud Photos – your photos might be available in iCloud. (All of the devices connected to a given iCloud Photos account try to store new photos on Apple's iCloud servers as soon as possible. Even if you had no other iPhones, iPads, or Macs, an iPhone connected to iCloud Photos would try to do that.)


To check, log into the iCloud Web interface: https://www.icloud.com/ . Then click on the Photos icon.


There may be nothing there. If there isn't, perhaps you weren't using iCloud Photos – or deleted photos from the phone while it was still connected to iCloud Photos. (That would have been interpreted as a request to delete the photos everywhere.)


If there are photos there, you can download them from the Web interface (among other ways of retrieving them).

2 replies
Question marked as Top-ranking reply

Sep 7, 2023 12:49 AM in response to KaycelB

Were you using iCloud Photos on that iPhone? If you were – even if you didn't have your computer set up to use iCloud Photos – your photos might be available in iCloud. (All of the devices connected to a given iCloud Photos account try to store new photos on Apple's iCloud servers as soon as possible. Even if you had no other iPhones, iPads, or Macs, an iPhone connected to iCloud Photos would try to do that.)


To check, log into the iCloud Web interface: https://www.icloud.com/ . Then click on the Photos icon.


There may be nothing there. If there isn't, perhaps you weren't using iCloud Photos – or deleted photos from the phone while it was still connected to iCloud Photos. (That would have been interpreted as a request to delete the photos everywhere.)


If there are photos there, you can download them from the Web interface (among other ways of retrieving them).

How do I download old pictures from a old phone I don’t have anymore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.