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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Can I go in to an Apple store to replace my iPhone if it was stolen and I have AppleCare that covers theft and loss?
iPhone 13, iOS 16
No, I need to know if I can go in to the store to get the phone instead of submitting a claim. I have to leave on a trip in the morning and will not be back for 2 weeks so I don't have time for it to get shipped to me.
No you can't go to the store to replace it, the only way to get it replaced is to file a claim.
If your missing device is covered by AppleCare+ with Theft and Loss, you shouldn't erase your device remotely. Instead, file a claim for your lost or stolen device.
Stolen iPhone
