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someone keeps trying to log into my apple id

please help me.

for over a year someone has been trying to log into my apple id and i keep getting emails that they’ve locked my account. i keep changing my password every so often, have two-factor authentication on and have a trusted phone number, but i just want them to stop. how do i make them stop?

iPhone 12, iOS 16

Posted on Sep 10, 2023 11:37 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2023 11:39 AM

See -> If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support

 

To keep your Apple ID account secure, see the following Apple articles: 

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

 

See who has access to your device or accounts

See who has access to your iPhone or iPad – Apple Support (UK)

 

Delete suspicious content from your devices

Delete suspicious content from your devices – Apple Support (UK)


Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to find where you're signed in - Apple Support

  • if you see devices that don't belong to you, delete from your account.

 

Personal Safety User Guide -> Personal Safety User Guide – Apple Support (UK)


Manage and use your Apple ID -> Manage and use your Apple ID – Apple Support (UK)


(if you haven't already done this) Two-factor authentication for Apple ID -> Two-factor authentication for Apple ID - Apple Support


Change your Apple ID password -> Change your Apple ID password - Apple Support

  • Create a strong password for your Apple ID, It is best if your password consists of eight or more characters and include upper and lowercase letters, and at least one number. You can also add extra characters and punctuation marks to make your password even stronger. 
  • Never provide your password, passcode, security questions, verification codes, recovery key or any other account security details to anyone else. Apple will never ask you for this information.

 

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


Never jailbroken your iPhone.



1 reply
Question marked as Top-ranking reply

Sep 10, 2023 11:39 AM in response to patrycja214

See -> If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support

 

To keep your Apple ID account secure, see the following Apple articles: 

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

 

See who has access to your device or accounts

See who has access to your iPhone or iPad – Apple Support (UK)

 

Delete suspicious content from your devices

Delete suspicious content from your devices – Apple Support (UK)


Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to find where you're signed in - Apple Support

  • if you see devices that don't belong to you, delete from your account.

 

Personal Safety User Guide -> Personal Safety User Guide – Apple Support (UK)


Manage and use your Apple ID -> Manage and use your Apple ID – Apple Support (UK)


(if you haven't already done this) Two-factor authentication for Apple ID -> Two-factor authentication for Apple ID - Apple Support


Change your Apple ID password -> Change your Apple ID password - Apple Support

  • Create a strong password for your Apple ID, It is best if your password consists of eight or more characters and include upper and lowercase letters, and at least one number. You can also add extra characters and punctuation marks to make your password even stronger. 
  • Never provide your password, passcode, security questions, verification codes, recovery key or any other account security details to anyone else. Apple will never ask you for this information.

 

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


Never jailbroken your iPhone.



someone keeps trying to log into my apple id

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