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Swift_13 Author

Level 1

4 points

Wont let me add a new payment method

im a child account and i have a default payment, but whenever i go onto payment and shipping go add a new card it wont let me press the “add new payment” button.

iPhone 12, iOS 16

Posted on Sep 20, 2023 6:06 PM

Top-ranking reply

Limnos

Level 10

418,891 points

Posted on Sep 20, 2023 6:25 PM

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.

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Wont let me add a new payment method

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