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Level 1

4 points

Settings and data didn’t transfer to new phone

I went thru set up from old phone to new phone. Phone activated but none of the settings or data transferred. What donIndo.

iPhone 5s, iOS 12

Posted on Sep 22, 2023 4:51 PM

Top-ranking reply

Level 8

36,515 points

Posted on Sep 22, 2023 4:52 PM

Assuming you have a good iCloud backup, you can erase your new phone back to factory settings and restore it from your old phone's backup.

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