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I cannot update the software of my MacBook because of password

hello good day everyone.i noticed that the Ventura operating system is available to update on my MacBook. I started to tik the update tab but password that I entered is incorrect.

MacBook Air 13″, macOS 13.3

Posted on Sep 22, 2023 5:46 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2023 6:28 PM

its_earl wrote:

hello good day everyone.i noticed that the Ventura operating system is available to update on my MacBook. I started to tik the update tab but password that I entered is incorrect.


admin/user password for the Mac?



If you forgot your Mac login password

https://support.apple.com/en-us/HT202860


Reset your Mac login password - Apple Support

https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac


If you can't reset your Mac login password

https://support.apple.com/en-us/HT212190



2 replies
Question marked as Top-ranking reply

Sep 22, 2023 6:28 PM in response to its_earl

its_earl wrote:

hello good day everyone.i noticed that the Ventura operating system is available to update on my MacBook. I started to tik the update tab but password that I entered is incorrect.


admin/user password for the Mac?



If you forgot your Mac login password

https://support.apple.com/en-us/HT202860


Reset your Mac login password - Apple Support

https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac


If you can't reset your Mac login password

https://support.apple.com/en-us/HT212190



I cannot update the software of my MacBook because of password

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