Apple Configurator and iPad - Multiple Issues
Hi All
I am trying to prepare an iPad that was purchased through Amazon. I want to add it to our ABM. I have it plugged into my MBP14 and I have configurator open. My MBP is on MacOS 14.0.
When I attempt to prepare the iPad, depending on the tick boxes I choose, I get a few errors.
If I select, Manual Config, Add to ABM, Supervise Devices (default), allow devices to pair. I choose Apple Business as the MDM, (Only other option is new server or a random blank one...), I choose my organisation, and I choose do not show any of the options, next page I give it a wifi configuration only, and then click prepare. It will say waiting for device, the iPad will then proceed to say "Resetting iPad" and it will just reset. Once the Apple logo is back on with the status bar, Configurator then says adding to MDM blah blah, I get no errors and it just finishes but the iPad is not supervised, connected to WiFi or on ABM.
If I select just Supervise and Allow other devices to pair. This produces another error: [MCCloudConfigErrorDomain – 0x80EC (33004)]
If I select just Supervise, I get the same error as above.
But the weirdest thing is, if I proceed on the iPad itself and join the WiFi, It states retrieving configuration and the Remote Management pops up, Even though I experienced the above errors.
However I then get told about remote management and click next and it says Invalid Profile.. So as it stands I can't proceed.
Any suggestions would be greatly appreciated.
iPad (9th generation)