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I can't update my app because it will not update my App Store payment method

I cannot update my game of Kahn’s game because of a bill I have with apple and I owe money for a different game it will not let me update my game and play it because it will not update my payment method but I don’t have the money to pay the bill it should have never let me overcharge the game to begin with


[Re-titled by Moderator]

iPhone XR, iOS 14

Posted on Sep 27, 2023 1:29 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2023 1:43 PM

because it will not update my payment method but I don’t have the money to pay the bill


If you bought something then you have to pay, if you don't pay then you owe that amount to Apple until you pay.

If you don’t have the money to pay the bill, see -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you want to use your Apple ID balance, you need to set your Apple ID balance as your default payment.


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


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You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. 

You can have a credit card / debit card on file and an Apple Account balance.

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

 

Free apps has also In-app pruchase.

See -> Buy additional app features with in-app purchases and subscriptions

Buy additional app features with in-app purchases and subscriptions

See also -> Apple Media Services Terms and Conditions

Legal - Apple Media Services - Apple

 

1 reply
Question marked as Top-ranking reply

Sep 27, 2023 1:43 PM in response to chrisandkrissy

because it will not update my payment method but I don’t have the money to pay the bill


If you bought something then you have to pay, if you don't pay then you owe that amount to Apple until you pay.

If you don’t have the money to pay the bill, see -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you want to use your Apple ID balance, you need to set your Apple ID balance as your default payment.


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


 -----

You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. 

You can have a credit card / debit card on file and an Apple Account balance.

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

 

Free apps has also In-app pruchase.

See -> Buy additional app features with in-app purchases and subscriptions

Buy additional app features with in-app purchases and subscriptions

See also -> Apple Media Services Terms and Conditions

Legal - Apple Media Services - Apple

 

I can't update my app because it will not update my App Store payment method

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