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My microphone for phone calls doesn’t work

I cleaned the ports

I turned off Bluetooth devices

volume turned up


Posted on Oct 1, 2023 8:28 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2023 4:11 PM

Re: "My microphone for phone calls doesn’t work"


We do not know which iPhone model you are using for phone calls, or which iOS version is installed.

It may be a network or reception issue that your service provider may be able to help with.


You might want to check you do not have "Do Not Disturb" or "Airplane Mode" turned on,

and

are not restricted by "Screen Time" settings.

and

you could try turning off "Low Power" mode if you have it turned on, and see if that makes any difference

__________________

If you haven't already: You might want to try updating to the latest iOS 17 update:

About iOS 17 Updates - Apple Support

________________________

If you have already updated: You could try re-starting your device: (deletes temporary files, re-establishes connections, and often restores order if something is not working right.)

How to: Restart your iPhone - Apple Support

________________________

Trouble-shooting, if needed:

Apple support's online article describes how to turn "mute" on and off,

and

How to adjust the volume during a call as needed:

While on a call on iPhone - Apple Support

______________

You might want to try using either cellular or wi-fi

(ie: see if there is any difference in hearing and being heard on a call)

Make calls using Wi-Fi on iPhone - Apple Support


You can check the audio settings: Adjust audio settings on iPhone - Apple Support

______________

Also: What to do: If the microphones on your iPhone aren't working - Apple Support

________________________________

More info. / support / contact options:

iPhone support: iPhone - Official Apple Support

1 reply
Question marked as Top-ranking reply

Oct 1, 2023 4:11 PM in response to Raybee2

Re: "My microphone for phone calls doesn’t work"


We do not know which iPhone model you are using for phone calls, or which iOS version is installed.

It may be a network or reception issue that your service provider may be able to help with.


You might want to check you do not have "Do Not Disturb" or "Airplane Mode" turned on,

and

are not restricted by "Screen Time" settings.

and

you could try turning off "Low Power" mode if you have it turned on, and see if that makes any difference

__________________

If you haven't already: You might want to try updating to the latest iOS 17 update:

About iOS 17 Updates - Apple Support

________________________

If you have already updated: You could try re-starting your device: (deletes temporary files, re-establishes connections, and often restores order if something is not working right.)

How to: Restart your iPhone - Apple Support

________________________

Trouble-shooting, if needed:

Apple support's online article describes how to turn "mute" on and off,

and

How to adjust the volume during a call as needed:

While on a call on iPhone - Apple Support

______________

You might want to try using either cellular or wi-fi

(ie: see if there is any difference in hearing and being heard on a call)

Make calls using Wi-Fi on iPhone - Apple Support


You can check the audio settings: Adjust audio settings on iPhone - Apple Support

______________

Also: What to do: If the microphones on your iPhone aren't working - Apple Support

________________________________

More info. / support / contact options:

iPhone support: iPhone - Official Apple Support

My microphone for phone calls doesn’t work

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