How do I cancel a pending payment on the App Store?

adrain117 wrote:

Then the only option is to pay Apple?

If you have a pending charge, yes, the only solution is to pay.

Once completed you can request a refund.

click here ➜ If you want to cancel a subscription from Apple - Apple Support

click here ➜ Request a refund for apps or content that you bought from Apple - Apple Support

Beverly-419 wrote:

I am unable to update or download any apps due to a pending purchase I never received the purchase and need any pending purchases removed so I can use my phone properly

You cannot cancel a pending payment. You must allow it to successfully complete.

Add a verifiable payment method to your account to allow the pending payment to complete. Once that happens you can request a refund for it if you don't need whatever you bought.

click here ➜ Add a payment method to your Apple ID - Apple Support

then here ➜ Request a refund for apps or content that you bought from Apple - Apple Support

You will not be allowed to use the App Store until the pending payment completes successfully.

You have not received the purchase because if the charge is still pending, you have to yet pay for it. You need to successfully complete the payment to get the object that was purchased.

I am unable to update or download any apps due to a pending purchase I never received the purchase and need any pending purchases removed so I can use my phone properly

Signing out of your apple ID does not delete any data.

But all Apps and purchased content will remain tied to the Apple ID that downloaded it, so you will still be unable to update your apps, and you will lose access to all purchased movies and any active subscriptions.

Creating a new apple ID is probably one of the worst suggestions to try to resolve this. It will just cause more issues than it may solve. Don't do it.

elysia82 wrote:

I don’t get it. They’ll leave a pending payment for 6 months or a year continually trying over and over and over and over and over and over and over and over against even though you’ve cancelled all subscriptions.

”Make a new apple ID.” Yeah, make me a new computer and team of people who aren’t in the slave category.

~ Enna Riddle

Any pending payment you have your are legally responsible for. You entered into a contract with Apple for a service or app. You owe that money until you pay it. The purchase was initiated an Apple needs to either pay the developer and absorb the loss or lie to the developer not tell them their app was purchased or subscribed to. Do you honestly think they are going to just absorb the loss on literally millions of dollars of purchases people never complete?

It is a financial contract, and you are responsible for that charge until its been satisfied. This is not slavery. Nobody forced you to buy or download an app that had a subscription that then tried to charge you. You did that on your own.

As mentioned you can request a refund after its been payed correctly.

niyah134 wrote:

Mines has been there since the beginning on 2024 and i cant cancel it

Nor will you ever be able to cancel it. You need to let it complete. Then you can request a refund for it.

Any pending payment you have your are legally responsible for. You

entered into a contract with Apple for a service or app. You owe that

money until you pay it.

Hey Phil0124,

I noticed that you are part of the Apple Community+ Program, I was just thinking, why don’t you try to suggest to Apple to make a way to opt out of “unpayable depts” or pending payments due to insufficient funds. I personally think that this would do a lot of good for Apple since as I can see a lot of people have frustrations with this problem and the most common reason for this issue is younger kids purchasing either apps or in game purchases without permission. I already know, people shouldn’t be putting kids in a situation where that can happen accidentally but accidents happen all the time, we might as well make it an accident where we don’t have to create a whole new Apple ID or pay and hope that the refund you requested actually comes in. I am fully aware that there is a refund method and you can state a reason as child purchased without knowledge but that is not always trustworthy to majority of people since they do not “trust technology” Apple will not be losing a ton of money by doing this since it will make other people’s experience with Apple purchases a lot less annoying which will lead to better reviews for Apple. I’m aware that this is easier said than done and there may have been some attempts or thought to this idea but as an Apple user myself and someone who has been a victim of this where a purchase made by a younger sibling is trying to go through but there is not enough funds I would say that it is worth trying to get this in motion rather than having people struggling and stressing, and telling people what they have already heard and seen hundreds of times. Now I have to pay for the dept and cross my fingers that I get a refund.

Thank you

I had a pending charge of $17.97, for some games I did not purchase, and I tried endlessly to find a way to cancel it, because I needed to update some apps, unfortunately there is not a way to cancel it, also, there is not a way to contact Apple, ultimately I had to pay the $17.97 and submit a refund request.

This is exactly what happened to me bro. Like bro apple needs to fix this. I cant even purchase anything else.it has me on 116$ dollar debt which I had the money for the 10$ pass I had bought which went thru but then it got added to the debt?? and then I wanted to buy a 100$ purchase but I didnt know If I would have a enough turns Out I didn’t bc It never really charged me but instead it put me in DEBT. I’m a minor too and do not have the money for that bruhhh.

Also I now can’t update the game I bought with money that I did have

Mines has been there since the beginning on 2024 and i cant cancel it

the apple rep suggested that on the phone call even they say its messed up.

I have the same problem sometimes. Like, this is an absolutely garbage feature. I know why it’s an feature, but it’s one of the worst.

Edit

Then the only option is to pay Apple?