You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't pair my Apple Watch to my new iPhone because I don't have my old phone

I’ve tried using my Apple ID but that isn’t working either and I no longer have my old phone to remove the watch off the phone.


[Re-Titled by Moderator]

Posted on Oct 6, 2023 10:08 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2023 11:34 AM

Here are two ways to unpair your watch if you no longer have the paired iPhone:

  • See the 'How to erase your Apple Watch if you don't have your iPhone' section of:

Unpair and erase your Apple Watch - Apple Support

  • With a web browser, go to: https://www.iCloud.com and sign in with your Apple ID. Open Find My iPhone and select All Devices (at the top). Then click your Apple Watch, select 'Erase Apple Watch', and select Next until the device is erased. Finally click "X" next to remove your Apple Watch.


1 reply
Question marked as Top-ranking reply

Oct 6, 2023 11:34 AM in response to Brooke027

Here are two ways to unpair your watch if you no longer have the paired iPhone:

  • See the 'How to erase your Apple Watch if you don't have your iPhone' section of:

Unpair and erase your Apple Watch - Apple Support

  • With a web browser, go to: https://www.iCloud.com and sign in with your Apple ID. Open Find My iPhone and select All Devices (at the top). Then click your Apple Watch, select 'Erase Apple Watch', and select Next until the device is erased. Finally click "X" next to remove your Apple Watch.


I can't pair my Apple Watch to my new iPhone because I don't have my old phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.