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CarPlay not working with iPhone 15pro

Hello there, I have jeep grand Cherokee 2019 model. I was using iPhone 13 and CarPlay was working good with usb cable. Now I got iPhone 15 but my CarPlay is not working. I have usb port attach to my car. So used lightning to usb-c adapter to connect my phone. But still car play is not working.

iPhone 15 Pro, iOS 17

Posted on Oct 7, 2023 7:58 PM

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Question marked as Top-ranking reply

Posted on May 22, 2024 8:43 AM

My new Iphone won't connect to Carplay in my car, I've brought the right cable to manually connect but it still will not connect. I've taken my car to the dealer and they couldn't get it to sync either. I've done all the other suggestions for the car and the phone: they don't work....ugh Apple fix this now!!!

34 replies

Aug 9, 2024 3:32 PM in response to mak1585

After spending hours trying to connect my new iPhone 15 Pro to my 2019 Mazda, I bought the Apple USB-C to lightning adapter. I had been able to connect my phone via Bluetooth for phone, messages, and audio function but it would not connect to Car Play like my older iPhone SE or my husband's iPhone 14, which both used the lightning connector. I plugged the adapter into my phone and used the regular USB-A to lightning phone cable and booted my phone and logged in with the passcode. As soon as I turned on my car, prompts came up to connect to Car Play. I choose always enable. Immediately the Car Play app displayed in the car screen. Easy. This is definitely a fix that needs to be addressed by Apple. Hope this helps others.

Aug 11, 2024 3:08 PM in response to mak1585

This problem always happens when a new IOS update comes out.You can attempt to refresh the Apple CarPlay connection by resetting Uconnect by holding down the power button (under the screen) or using the factory reset option accessible through the vehicle's touchscreen.For me, carplay always works when I hold the power button for a long time until the screen turns off and turns on again, you just refreshed the system and apple carplay will work again, and it works wirelessly.

Aug 11, 2024 3:03 PM in response to Elbow88

This problem always happens when a new IOS update comes out.You can attempt to refresh the Apple CarPlay connection by resetting Uconnect by holding down the power button (under the screen) or using the factory reset option accessible through the vehicle's touchscreen.For me, carplay always works when I hold the power button for a long time until the screen turns off and turns on again.

Aug 11, 2024 3:04 PM in response to ycope4

This problem always happens when a new IOS update comes out.You can attempt to refresh the Apple CarPlay connection by resetting Uconnect by holding down the power button (under the screen) or using the factory reset option accessible through the vehicle's touchscreen.For me, carplay always works when I hold the power button for a long time until the screen turns off and turns on again.

Aug 11, 2024 3:09 PM in response to vern218

This problem always happens when a new IOS update comes out.You can attempt to refresh the Apple CarPlay connection by resetting Uconnect by holding down the power button (under the screen) or using the factory reset option accessible through the vehicle's touchscreen.For me, carplay always works when I hold the power button for a long time until the screen turns off and turns on again.

Sep 4, 2024 11:05 PM in response to mak1585

I have this same issue! I have a 2019 Jeep Cherokee, and my iPhone 14 connected to CarPlay using a cable no problem. Just bought an iPhone15 and it won’t work! I’ve tried multiple cables (apple, heyday, anker) with and without adapters etc., nothing works! I’m so frustrated as I rely on CarPlay every day, especially the ability to use my Apple Maps visibly in my car display. I almost got into an accident trying to navigate directions audibly only. I’m most likely going to take back the iPhone and go back to my iPhone 14.



[Edited by Moderator]

CarPlay not working with iPhone 15pro

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