Apple TV Doesn’t Open Apps

Hey RNL-1,

Depending on your Apple TV, the command to reorganize your apps may be a long press on the touch sensitive remote.

• Customize the Apple TV Home Screen - Apple Support

"Rearrange Apps

1. Navigate to an app, press and hold the clickpad center (Siri Remote 2nd generation or later) or touch surface (Siri Remote 1st generation), then select Edit Home Screen.
2. Drag the app to a new location on the Home Screen.
3. Tip: Move your favorite apps to the top row of the Home Screen; when you highlight a top-row app, content shortcuts appear at the top of the screen.
4. To save the new arrangement, press the clickpad center (Siri Remote 2nd generation or later) or touch surface (Siri Remote 1st generation)."

Try quickly pressing and releasing the center button and see if it then opens the app instead of presenting additional options.

Cheers!

I have several customers and also a couple of my own Apple TV's that just now have this same

problem. Obviously an update issue. Hope the fix comes out ASAP. I tried, power, ethernet, repower... nothing.

Same problem here.