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I purchased an IMac from a previous owner and would like to remove his passwords and credit cards and other information from the computer and remove him as an admin. He is deceased and can't help with this.
[Edited by Moderator]
Windows, Windows 6
Thecowboyway wrote:
I purchased an IMac from a previous owner and would like to remove his passwords and credit cards and other information from the computer and remove him as an admin. He is deceased and can't help with this.
there is no way for you to remove that information if that person is deceased. Return the device and get your money back.
If you were a family member of the deceased you can do this How to request access to a deceased family member's Apple account - Apple Support
Thecowboyway wrote:
I purchased an IMac from a previous owner and would like to remove his passwords and credit cards and other information from the computer and remove him as an admin. He is deceased and can't help with this.
there is no way for you to remove that information if that person is deceased. Return the device and get your money back.
If you were a family member of the deceased you can do this How to request access to a deceased family member's Apple account - Apple Support
Hi,
If you know the previous owner, you should request him/her following steps.
What to do before you sell, give away, trade in, or recycle your Mac - Apple Support
How to remove previous user's information from a Mac
