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Level 1

8 points

My iPhone phone app is not hanging up and is non responsive

How do I close my frozen phone app

iPhone 12 Pro Max, iOS 17

Posted on Oct 12, 2023 9:16 AM

Top-ranking reply

Level 1

22 points

Posted on Oct 12, 2023 9:20 AM

Hi logynn,

You may need to do a complete restart of your iPhone.

To do this press volume up, volume down, press and hold the power button then slide to power off.

If you are unable to do this, you may need to press and hold the volume down and the power button until you see the Apple logo appear.

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