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User profile for user: godlovesugly86
godlovesugly86 Author
User level: Level 1
4 points

I can’t download apps on Apple Pay because the billing info says it’s wrong when it’s not

I upgraded to the iPhone 15 pro- updated all my Apple Pay, etc but I can’t download apps because the billing info says it’s wrong when it’s not? I cannot delete my payment method because I’m the family organizer, I don’t understand what is going on?


I tried switching my Apple ID to my iCloud, then back to my gmail and now it won’t register that I changed it back to my gmail. Help!




[Edited by Moderator]


iPhone 15 Pro, iOS 17

Posted on Oct 18, 2023 3:46 PM

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User profile for user: WheelieNick
WheelieNick
User level: Level 8
39,759 points

Posted on Oct 19, 2023 3:55 AM

You must update your payment method, see this on how to do that


Update your payment method on your iPhone or iPad

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.
  4. Tap Add Payment Method, enter the new payment method, then tap Done.
  5. Tap Edit.
  6. Tap the red delete button next to the old payment method, then tap Delete.


If you cannot update your payment method, please Contact - Official Apple Support for further support in this issue

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User profile for user: WheelieNick
WheelieNick
User level: Level 8
39,759 points

Oct 19, 2023 3:55 AM in response to godlovesugly86

You must update your payment method, see this on how to do that


Update your payment method on your iPhone or iPad

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.
  4. Tap Add Payment Method, enter the new payment method, then tap Done.
  5. Tap Edit.
  6. Tap the red delete button next to the old payment method, then tap Delete.


If you cannot update your payment method, please Contact - Official Apple Support for further support in this issue

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I can’t download apps on Apple Pay because the billing info says it’s wrong when it’s not

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