You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New MacBook Pro not turning on.

I got a new 2022 M2 MacBook Pro, I’ve tried to charge it for over a hour but it doesn’t seem to turn on. The screen comes on with the apple sign momentarily (2 seconds) and goes back off. There is no indicator light to show it’s charging. What do I do?

MacBook Pro (M2, 2022)

Posted on Oct 19, 2023 8:09 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2023 8:31 AM

Did you buy directly from Apple of from a reseller? If from Apple, you have a 14-day window for a no-questions-asked return for refund or exchange. I recommend that if you bought from Apple.


If you did not buy directly from Apple, all you can do with work with the seller.

2 replies

New MacBook Pro not turning on.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.