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Battery not charging

My battery isn’t charging! I’ve tried different cords and outlets and adapters to be plugged in! Still not working! What else can I do!

Posted on Oct 20, 2023 6:50 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2023 8:10 AM

Hey there, here are few things you can try


  1. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
  2. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. 
  3. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
  4. Let your device charge for a half hour.
  5. If your device is still unresponsive, force restart your device: 
    • iPhone 8 or later and iPhone SE (2nd generation): Press and quickly
    • release the volume up button. Press and quickly release the volume down
      • button. Press and hold the side button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and
    • hold both the side (or top) button and the volume down button until the
      • Apple logo appears. 
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod
    • touch (6th generation) or earlier: Press and hold both the side (or top)
      • button and the Home button until the Apple logo appears.
  • Let your device charge for another half hour.
  • If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.


Learn more from here

1 reply
Question marked as Top-ranking reply

Oct 20, 2023 8:10 AM in response to Kit-kat2023

Hey there, here are few things you can try


  1. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
  2. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. 
  3. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
  4. Let your device charge for a half hour.
  5. If your device is still unresponsive, force restart your device: 
    • iPhone 8 or later and iPhone SE (2nd generation): Press and quickly
    • release the volume up button. Press and quickly release the volume down
      • button. Press and hold the side button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and
    • hold both the side (or top) button and the volume down button until the
      • Apple logo appears. 
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod
    • touch (6th generation) or earlier: Press and hold both the side (or top)
      • button and the Home button until the Apple logo appears.
  • Let your device charge for another half hour.
  • If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.


Learn more from here

Battery not charging

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