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Unable to update Apple ID payment method

Have tried logging in my Credit card details to purchase stuffs but they keep declining it


[Re-Titled by Moderator]

iPhone 13, iOS 17

Posted on Oct 20, 2023 10:52 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2023 11:02 PM

Shemuel19 Said:

"Payment Method .: Have tried logging in my Credit card details to purchase stuffs but they keep declining it"

-------


Getting Declined Methods of Payment to Go Through:


A. Start Here: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support


No Success?

B. For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Top-ranking reply

Oct 20, 2023 11:02 PM in response to Shemuel19

Shemuel19 Said:

"Payment Method .: Have tried logging in my Credit card details to purchase stuffs but they keep declining it"

-------


Getting Declined Methods of Payment to Go Through:


A. Start Here: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support


No Success?

B. For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Unable to update Apple ID payment method

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