You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Disappearing messages???

Why is my iMessages between my friend and I always disappearing? My messages are set to keep forever yet when I scroll up, the messages cut off to the conversation we had today and when im trying to scroll up to look for something i just simply can’t? How do I fix this?

iPhone 13 Pro, iOS 17

Posted on Oct 25, 2023 11:22 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2023 11:35 PM

Lizichiii Said:

"Disappearing messages???: Why is my iMessages between my friend and I always disappearing? My messages are set to keep forever yet when I scroll up, the messages cut off to the conversation we had today and when im trying to scroll up to look for something i just simply can’t? How do I fix this?"

-------


Troubleshooting Deleted Messages:

What to Consider:

A. Restore from Today's Backup:

Restore your iPhone from a backup of it that contains these messages, and you could recover them.


B. Check Messages App:

If messages was enabled on your iPhone along with your Apple computer, then check and see if the Messages app is enabled on your Mac to see if it exists in it. You'd start up your Mac, not connecting to the Internet, and open the Massages app. Then proceed from there with retrieving it. Important: Be certain you do not connect to the Internet while booting up, as syncing would delete it. So, power off your router to avoid the connection.


Elsewise, if they're gone, they're gone. That's just the way it is :(

1 reply
Question marked as Top-ranking reply

Oct 25, 2023 11:35 PM in response to Lizichiii

Lizichiii Said:

"Disappearing messages???: Why is my iMessages between my friend and I always disappearing? My messages are set to keep forever yet when I scroll up, the messages cut off to the conversation we had today and when im trying to scroll up to look for something i just simply can’t? How do I fix this?"

-------


Troubleshooting Deleted Messages:

What to Consider:

A. Restore from Today's Backup:

Restore your iPhone from a backup of it that contains these messages, and you could recover them.


B. Check Messages App:

If messages was enabled on your iPhone along with your Apple computer, then check and see if the Messages app is enabled on your Mac to see if it exists in it. You'd start up your Mac, not connecting to the Internet, and open the Massages app. Then proceed from there with retrieving it. Important: Be certain you do not connect to the Internet while booting up, as syncing would delete it. So, power off your router to avoid the connection.


Elsewise, if they're gone, they're gone. That's just the way it is :(

Disappearing messages???

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.