Downloaded PDF Files Greyed-Out

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Level 1

7 points

Downloaded PDF Files Greyed-Out

In the last several months, I've encountered an issue with downloading PDF files on my MacBook Pro 13” (2018). It appears that these downloaded files are mysteriously disappearing. However, I've discovered that I can access these seemingly elusive files by navigating to my "Downloads" folder and opening them from there, whether in Google Chrome or Safari. What's peculiar is that I can locate the downloaded file, but it appears as greyed out.

For instance, when I download a PDF to my desktop and then search for it on the desktop, it's nowhere to be seen. However, when I access the file through "Downloads," it reveals the file on my desktop within the Finder, albeit in a greyed-out state.

Has anyone else encountered this issue? If so, how can it be fixed?

Just FYI, I’ve already used Disk Utility to repair the disk and tried to fix permissions, but to no avail.

MacBook Pro 13″, macOS 14.2

Posted on Nov 7, 2023 12:21 AM

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Answer 1

Top-ranking reply

JohnnySouth

Level 1

9 points

Feb 4, 2024 6:03 AM in response to VikingOSX

This is happening to me too and I am on 14.3 normal release.

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Answer 2

Feb 4, 2024 6:08 AM in response to STBruck92

I'm having this issue too. Sometimes I can see the file in the Recent folder. The path name says that it is in the download folder or whatever folder I put it in.

If I press control + command + period the missing files show up in the folders but they are greyed out.

I can open the greyed out files and I can move them but the continue to be greyed out even if I move them to OneDrive.

I have cleared cache and the problem persists.

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Answer 3

Spiroux

Level 1

0 points

Feb 14, 2024 11:07 AM in response to STBruck92

Me too and I'm on the 'normal' version of macOS (14.2.1 (23C71)) and with Chrome. This happens even when I choose to save a pdf in a different folder than the "Downloads" folder

Here is a reddit issue on this too: https://www.reddit.com/r/MacOS/comments/17e17zh/downloads_are_greyed_out/

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Answer 4

Nov 7, 2023 3:23 AM in response to STBruck92

Your profile appears to be showing a beta (14.2) version of macOS. We cannot provide assistance to those using Apple beta software in these communities.

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Answer 5

Nov 8, 2023 8:06 AM in response to STBruck92

Me too and I do not like this. Just more from the Apple engineers ******* off the users.

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Downloaded PDF Files Greyed-Out

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