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How can I find out who redeemed my Apple gift card and how can I get it refunded to the card if so

I went to redeem my gift card and it says someone already did redeem it

iPhone 13 Pro Max

Posted on Nov 14, 2023 9:23 AM

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Question marked as Top-ranking reply

Posted on Apr 18, 2024 6:34 PM

Hi I purchased a 500 dollar gift card when I got home to ues it it said it was redeemed I need help finding it

52 replies

Sep 12, 2024 7:09 AM in response to eromonsele11

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support


If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


You may also report the scam to the FTC Complaint Assistant.

Oct 13, 2024 9:56 AM in response to SheliaCooke

Apple does not disclose that information, except to law enforcement.


Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support


If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


You may also report the scam to the FTC Complaint Assistant.

Aug 4, 2024 9:16 PM in response to Hopemays

Hopemays wrote:

I purchase a card a gift card for Apple and someone had to use it so I was trying to find out who redeemed my card that I just purchased the other day

You will not be able to find out who redeemed it. You can still contact Apple though and report the scam along with filing a report with the FTC. If you purchased the card from a retailer that displays them on a rack where anyone can tamper with them, don't do that. The retailer could secure the cards if they wanted to, but some don't seem to care if their customers get scammed in their stores.

Sep 12, 2024 7:23 AM in response to eromonsele11

eromonsele11 wrote:

Hi I purchased a 500 dollar gift card when I got home to ues it it said it was redeemed I need help finding it

Read the posts here and you will have your question answered. If you purchased the Gift Card from a retailer where they are available to the public to tamper with them, Don't do that! Only buy gift cards where they are secured behind a counter. Every year around Christmas time, you see many news reports warning of the common Gift Card scam that occurs in these stores, but is also a problem all year long.

How can I find out who redeemed my Apple gift card and how can I get it refunded to the card if so

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