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Re-installed compressor and does not open

Compressor was re-installed but does not open properly. Get a black screen and unable to import movie.


MacBook Pro 15″, macOS 10.15

Posted on Dec 14, 2023 8:39 AM

Reply
2 replies

Dec 27, 2023 8:20 AM in response to noaudiojim

Be aware that it will warn you that your "custom settings" will be deleted, but this does NOT include the custom presets you've created. If you wanted to be safe, user folder>Library>Application Support > Compressor, right-click that folder, from the pop-up menu, compress it. There, you have a zip backup copy in case something goes wrong, but I've never see custom presets disappear when deleting preferences files. But, Apple's stuff is all just weird and you never know.

Re-installed compressor and does not open

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