You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

fulvio2651 Author

Level 1

4 points

Troubleshooting with Apple Remote Desktop with Sonoma Mac OS 14.2.1

I am running Mac OS Sonoma 14.2.1 and since the upgrade of OS Apple Remote Desktop version 3.9.7 does not respond any more (Remote Desktop not responding).

MacBook Air 13″, macOS 10.15

Posted on Mar 5, 2024 11:24 PM

Similar questions

Apple Remote Desktop 3.9 macOS Ventura 13.3.1 Apple Remote Desktop (ARD) 3.9.6 MacBook Pro 13" Apple Remote Desktop Client 3.9.8 iMac 24" It seems ARD cannot start Observing or Controlling ARD client. Client appears as Bonjour client in Remote Desktop. The error window says "Connection failed to <computer name>, Unable to communicate with <computer name>". Firewall allows ARDAgent (in fact connection fails with or without firewall). ARD can for example remote execute Unix commands on client. Local area network, Wi-Fi.
872 1
Microsoft Remote Desktop "not supported on this Mac" My computer automatically installed a new version of Microsoft Remote Desktop a couple of days ago, and now it won't open. When I try to open it, I just get a dialog box that says: You can’t open the application “Microsoft Remote Desktop.app” because this application is not supported on this Mac. I need this application for work. What happened and how do I fix it?
901 13
Apple Remote (silver) not working with MacBook Pro (mid-2012) anymore I have used an Apple Remote with my mid-2012 MacBook Pro for a long time, usually to run PowerPoint shows without needing to stay by the keyboard. Last year, however, the Apple Remote stopped working. I am still able to pair and unpair the remote and the laptop -- but aside from the ability to "pair," it cannot do anything else (like forward a slide). Assuming the problem was with the remote, I bought a new one. But the new remote has the same problem: you can pair it with the machine -- so I assume the infrared is working -- but nothing beyond that. This problem did not go away when I recently changed from OS10.14 to OS 10.15.7.
476 1

There are no replies.

Troubleshooting with Apple Remote Desktop with Sonoma Mac OS 14.2.1

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up