Oceanic App jammed on Fit to Dive screen

I had the problem and fixed it by removing the app from the Watch (long press, then X), and reinstalling it directly on the Watch using the App Store Watch app.

(reinstalling from the phone did not change nothing)

Hi there, I am on a dive holiday and have the same issue. This is really frustrating though of course I use the apple watch only as a "backup", my main dive computer being a Shearwater Perdix. Still frustrating. The app worked fine the last dives I did in January....

I did. They ask me for all kind of info (see below) , which I immediately sent them but I have not heard from then since then and my dive holiday is over.

Their answer:

We apologize for the issues you are experiencing and would love to look further into this. Can you please provide the following information so we can further assist you: 

1. 
   
2. iOS version and WatchOS version 
3. 
   
4. iPhone model 
5. 
   
6. User ID  (This is located at the bottom of your account settings in the Oceanic+ application on your iPhone (please copy and paste it so there are no discrepancies): 
7. 
   
8. App Version (This is located in the Oceanic+ application at the very bottom of your account settings 2.0.16): 
9. 
   
10. Send Diagnostics log from iPhone: You will need to be in the account portion of the app on your iPhone. Shake your phone and you will be prompted to send diagnostics.  
11. 
    
12. Send Support log from watch: Go into settings > account> scroll down to the version and hold it down (2.0.16)and select to send all logs.  
13. 
    
14. Onboarding has been completed 

Guess it does not matter to huishoutdoors... only two instances so no need for them to spend time and money investigating further and solving the issue... they lost me anyway... never ever going to buy a subscription...

Did you contact their support team? What did their support team say?

Thanks but I did the same and also uninstalled the app on my iphone: this did not solve the issue...