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I have enrolled an iPad on Intune and put it into Kiosk mode, but with the current profile which worked for others, is causing issue on this particular iPad, when it is Kiosk mode, I am unable to press on the power button + volume up/down to restart the iPad, but when I remove it from Kiosk mode, it allows it. This profile has worked for others but this unit cannot restart when it enrolled in this profile.
iPad (10th generation)
There is a setting that disables this within the profile. If you disable the Sleep/Wake button and the volume buttons, then you will not be able to restart the device manually. You should be able to send a restart command from your MDM, allowing you to restart the device without touching it.
The profile also worked for the other iPad except for this particular one which was the strange part, when I quickly tap on to the power button and volume button, it could still snap a screenshot, and it can also put it to sleep and lock the iPad, but only the power off button combo does not work.
Again, kiosk mode is intended to be managed remotely. Sending the restart command from your MDM is best practice.
iPad put into Kiosk mode unable to restart
