You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

import error in package history of iTunes Producer

I can't update the book via iTunes Producer. After successful submit operation via iTunes Producer, I have received import error in package history pane. I contacted to Apple support, they said there is a problem with one of the hype widget. Support response;


"The error is due to one of the Hype Widgets. Based on the Import Error it looks like unsupported characters in the assets inside the Widget itself. Unicode normalization problem on file names inside the EPUB. So change all the asset name listed below

 assets/widgets/genel_çözüm.wdgt/genel_çözüm.wdgt.hyperesources/Asset4_2x.png,

assets/widgets/genel_çözüm.wdgt/genel_çözüm.wdgt.hyperesources/Asset5_2x.png,

assets/widgets/genel_çözüm.wdgt/genel_çözüm.wdgt.hyperesources/Asset6_2x.png,

"

I completely replaced the widget with an image viewer. But received import error again. I would be happy if someone helps me about this error.


iPad Air, iPadOS 16

Posted on Jun 11, 2024 12:40 AM

Reply

There are no replies.

import error in package history of iTunes Producer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.