All Word / Excel documents vanished

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Level 1

4 points

All Word / Excel documents vanished

Today (23/06/2024) I tried to open a recent Word document on my Apple PC using the App but found this “… had either been deleted or could not be accessed.” Likewise all other recents. Eventually found out all Word and Excel files had vanished from folders although pdf’s still there.

Files also disappeared from linked iPad and iPhone devices.

Both Apps showing and new documents can be created and saved. Nothing in Trash.

Any ideas as to cause and if and how lost documents can be recovered.

Windows

Posted on Jun 23, 2024 4:54 PM

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Answer 1

TheLittles

Level 10

195,813 points

Jun 24, 2024 1:39 AM in response to Desperate_P

Desperate_P Said:

"All Word / Excel documents vanished: [...]Any ideas as to cause and if and how lost documents can be recovered."

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Recovering these Documents, Locally:

A. Use Spotlight Search:

[Hold Down command + press spacebar], and then try the name of a document.

B. Why these Disappeared:

If there were uploaded to iCloud, then they may have been deleted from iCloud Drive. IF they were downloaded, however, then they would not have vanished. So, go here, and see if there are seen in iCloud Drive: https://www.icloud.com/iclouddrive

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