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The App Store on my iPhone has disappeared

My App Store is GONE. I’ve tried messing around with parental controls, screen time, and looking in the App Library, but the app simply disappeared. For a separate reason, I have transferred devices and noticed that the App Store is even gone on my new phone. I really need help.


[Re-Titled by Moderator]

iPhone XR, iOS 17

Posted on Jun 26, 2024 9:37 AM

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Question marked as Top-ranking reply

Posted on Jun 27, 2024 5:43 AM

I’ve tried all these things and restarted my phone multiple times, but the app is still missing.

52 replies

Oct 20, 2024 5:49 AM in response to Niabelqania

Niabelqania wrote:

my app store is gone bro

Good thing you came here. The solutions have been provided, although it has been stretched out over 4 pages due to people simply posting the same thing without reading or trying any of the answers.

  • Post Screenshot at Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases
  • Post a Screenshot of your App Library after swiping all the way to the left and entering "App Store" in the search field.
  • The other option is if you have a managed device such as one used for school or work. they can prevent installing apps.

Aug 28, 2024 8:37 AM in response to Rafayell

Rafayell wrote:

From what I’ve noticed, you have to keep the restrictions off. If you turn them back on, even if installing is allowed, App Store would still be gone. It looks like some bug but I guess you can download whatever you want while it is off and it can be turned back on once you’re done installing apps

Try restarting your phone after the restrictions have been turned off and also go to Setting > Screen Time > Share Across Devices, and shut that off. Turn your Content & Privacy Restrictions back on and see if that resolves the problem.


Make sure you have updated to iOS 17.6.1 on all capable devices.

Sep 14, 2024 11:10 AM in response to audheron

ANSWER:


I had the exact same issue with my daughters phone... the cause? I found that when I access my daughters screentime settings from MY device that they were different than that of hers, So I added the content & privacy settings from MY device instead of directly on her phone... now the app store is back with the correct restrictions


ISSUE: setting incompatibility between adult's settings on adult's device for that family member and the settings on family member's / child's device


@apple -> you might want to look at a patch that updates settings correctly between devices

Oct 11, 2024 9:52 PM in response to Hussain___

Hussain___ wrote:

I’ve tried all these things and restarted my phone multiple times, but the app is still missing.

Let us know what all the things are that you have tried.

Restrictions, App Library, and hidden apps are 3 that have been detailed in this thread multiple times. You can describe what you have found by following those steps or provide screenshots if that would be helpful.

The App Store on my iPhone has disappeared

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