Apple Pay not working on my Mac

See if you can add your card. Safe mode prevents third party apps from loading at startup. It could be another app interfering with the process.

Do you use a VPN? That’s a major issue with adding cards to Apple Pay.

It works in Safe Boot! And I noticed that while Safari is waiting for TouchID, if it loses focus, the fingerprint sign disappears. So I'm thinking some kind of window manager I'm using might be the problem. I'll try to filter out all apps and come back with the result.

PS: I'm having problems paying, not adding the card. Yes, I'm using a VPN, but even after a fresh restart and no VPN i'm facing this issue. As I mentioned above, I believe to be some utility I'm using.

Thank you, Jeff.

LE: Weird enough, it works after a normal boot too.

I'm using Codeium for Xcode, which creates a "floating" window and that seems to be causing the problem. It probably messes with windows' focus and Safari doesn't like it too much, thus disallowing Apple Pay when it doesn't have "full window focus".

While I don't know if this is a bug of any one of the apps, it's an unusual behaviour overall nevertheless. Anyway, it's good to know, thanks for debugging it with me Jeff.

We’re all users here. No need to >dramatize< the issue. For the vast majority of users, it works fine. 😀

Did you try using Safe Boot? It works for many users. Another work around is to shop online using your Mac and place you items in the site’s shopping cart. The switch to your iPhone or iPad and just do the checkout with the mobile device. I agree, it’s not perfect, but it can resolve the issue, at least temporarily until an update makes it >just work<.

in my case, i changed the display (resolution) settings to 'more space' and this odd bug disappeared and ApplePay was usable again -> thumbprint icon did not disappear!

a test can be done in -> https://applepaydemo.apple.com (card wont be charged!)

..and some days later, the issue showed up again. This time i was using the 'more space' option in 'Display'.

Had to change to the middle position, while the ApplePay-Window was displayed... and the fingerprint icon reappeared and i was able to finish the payment =/

now after playing around with this, it seems, the position of the ApplePay Overlay on the display is relevant, which is anchored to the safari window it was opened in. And if i move around this safari window on the display, the fingerprint icon disappears and reappears again =/ very odd...

since i dont use ApplePay on my mac not that often, i used the apple test facility https://applepaydemo.apple.com . This test site behaves exactly identical to the latest shops i tried to pay with Apple Pay (beside the fact, no money is transferred there ;) )

Exactly the same problem for me - 2020 iMac 3.6 GHz 10-Core Intel Core i9 - iPhone 16P Pro & Apple Watch - All running the latest & greatest operating systems - sometimes it works, more often it doesn't...been like this for years..

I can normally reproduce the problem using the Apple Pay Demo Web Site -- https://applepaydemo.apple.com/

Today it wasn't working, so I booted into safe mode -- tried the demo site and low & behold it worked...

Booted back into unsafe mode & it still works -- for how long no one knows...I'll test it every day for a little while & let you all know if it stops working...

G

It's the animation of my clicking on the Apple pay button with the thumbprint circle spinning and then abruptly stopping as everyone else here has said is the issue.

It's odd that my removing of all start at login items and extensions with the issue still persisting.

I am not placing my thumb on the reader, it doesn't get to the point to where it says 'Pay with Touch ID'. That's the point. I initiate Any Apple Pay button on any site i use (Apple.com to name one) and it does not work as intended.

I have:

Disabled ALL startup AND login applications/extension

Performed a full system wipe and re image.

Issue still persists...

Have you tried other browsers? Is your screen or app/browser applying a zoom function? Is the display at a standard resolution that both the Mac and the monitor support? Is the screen directly attached to the Mac?

"For the vast majority of users, it works fine." .....Are you sure of that?

It don't work on my Mac, I tried all the solutions suggested.

I guess I will have to write off Apple Pay on my Mac. Enter card numbers over and over again each time buy on line.

Pity it works great on my iPhone.

It's the 15'' MacBook Air running MacOS 15.1 (24B83) Sequoia so yes Touch ID is built in. Works for authenticating logins and whatnot just does not work with Apple Pay in Safari.

Here's to hoping its not a back and forth with the engineering team :)

I came here trying to find out how to add credit cards to my new mini M4. I don't have touch ID and in my experience it does not work in my arrid very dry climate on my senior-aged very dry fingers. I'm glad I finally have face ID on my mobile devices. On prior devices I have managed to set up my finger but after a week or so it stops working and after re-setting up over and over I've simply given up as a hopeless pursuit. You mentioned several pages ago an iPhone setting "allow payments on mac", and maybe that solves my problem. I use my watch to login to my Mini so is that really all I need to have for authentication for online payments? My Mini is so new I have not had a chance to find out if it works.

I cannot even type on the flat Apple keyboard that gives no feedback (my old one does not have touch ID) and I have replaced it with one that works well for me. Is Apple's keyboard the *only* way to authenticate for the purpose of adding credit card info in the Mini's wallet? Are you aware of any discussion to implement Face ID on an Apple desktop? I presume you are not privy to Apple's plans but I'd be interested in reading discussions on this topic if I knew where to find them.

At any rate, thank you for the various comments you have made in this thread that allows me to stop my search for a different solution and move on to actually using my Mini :-)