Unexpected charges on Apple Account

I have no specific details for that country, sorry. Get support - Apple Support should be able to get you in contact with the (international) Support staff. Include the country in your comments, as that will help you get better specific support applicable to your situation.

You should start a new thread with your issue. Not only is it more polite than starting an unrelated issue in some else's thread, you'l be more likely to get useful suggestions. You'll want to post in the MacBook Pro forum.

Regards.

Hello. My name is Krasimir Milev and I am from Bulgaria. I have three SIM cards for my mobile operator A1. On one of them on a phone with Android OS on 23.06.2024 at 2.22 pm I received an SMS from ITunes with some hidden code to activate) and after my little son has activated I received a total of 8 products from ITunes worth 147 leva and 42 cents to my account of mobile operator A1. Only I have never, ever seen and am not aware purchased any products from Apple, the least of which is that this phone, which is mine with the number +3**********, has Android OS and I cannot activate Apple products on it. Only that I paid for nothing to my operator A1 - BGN 147.42 without tax (with tax, this money is more - you can check in my mobile operator A1 - my invoice) and they transferred this money to Apple - for which I claim that Apple robbed me most unceremoniously. On 24.06.2024, I had two conversations on the phone .number 00800 6002 7753 (one at 18:16:25 and the other at 18:21:23) which were more than 1 hour long. I spoke to an Apple employee and explained the problem with the individual product codes of Apple that I have been charged for and that I do not actually use and did not knowingly purchase and that I have been defrauded in some way. He checked and said that he sees the transactions and that the money will be refunded to my account on my mobile operator A1 ,within 60 days. Only it's been more than 60 days and I have nothing. On 09/03/2024, I had a conversation on 00800 6002 7753 with an operator and he told me that he didn't know anything about the problem, which means that Apple once again blatantly lies to me. It does not honor perhaps the largest and richest company in the world like this to make fun of his customers because I love Apple on my other phone, which is an IPhone X, but I'm already thinking about making a bad advertisement for Apple. My name is Krasimir and I can send you photos from the fraudulent SMS I received from ITunes at my other phone .+3*******1

[Edited by Moderator]

Hi, I’m having an issue with some unexpected charges and I need to contact Apple support via chat or iMessages. Can anyone provide the link to direct chat because I’ve tried every option and I can’t find the chat option anywhere.

lols65 wrote:

If I buy a macbook from US , can I buy the applecare+ in Belgium?

That's something you should discuss with Apple. You can use the "Support" link at the bottom left of every page of this forum.

My daughter’s MacBook has a line going through the screen. I went to Apple support and long story short. It is no longer under warranty. However, the first time she had that problem she got it fixed under warranty. Is there anything IMy daughters MacBook has a line going through the screen. I went to Apple support and long story short. It is no longer under warranty. However, the first time she had that problem she got it fixed under warranty. Is there anything I can do besides pay $750 for it to be fixed?

Whclark02 wrote:

My daughter’s MacBook has a line going through the screen. I went to Apple support and long story short. It is no longer under warranty. However, the first time she had that problem she got it fixed under warranty. Is there anything IMy daughters MacBook has a line going through the screen. I went to Apple support and long story short. It is no longer under warranty. However, the first time she had that problem she got it fixed under warranty. Is there anything I can do besides pay $750 for it to be fixed?

This is a user-to-user forum. Apple Support is not here.

If the computer is no longer under warranty, you will need to pay to have it repaired. That's the way warranties work.

See: View your purchase history for the App Store and other Apple media services - Apple Support

and: Request a refund for apps or content that you bought from Apple - Apple Support

You can see if the link here helps:

Genius Bar Reservation and Apple Support Options - Apple

Note that empirical data indicates that live chat is not always available.

I want contact apple support

See: Contact Apple for support and service - Apple Support

gehunancie wrote:

I want t know how much it would cost to get the back of my iPhone 14 pro fixed

There is a cost calculator on this page→Apple - Support - Service Answer Center

tanzil32 wrote:

Why my iPhone battery health shows "Service" ?? My phones BH is at 79%

Because your battery is worn out and needs to be replaced→iPhone Battery Replacement - Official Apple Support

So, what is your country or region?

I hope you are able to use one of the other contact methods. Good luck!