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Setting up Touch ID (Magic Keyboard) Problems

Hello, I am trying to set-up up touch ID on the magic keyboard for a client. However, it is not recognizing her finger at all. She gets stuck with "Lift and rest your finger on touch ID". We already tried cleaning the Touch ID button and checked for software updates (there are none). Any guidance would be appreciated!

Posted on Jul 15, 2024 7:57 AM

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Setting up Touch ID (Magic Keyboard) Problems

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