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'There was an error communicating with iCloud' error on MacBook Air

im currently using an MacBook Air but couldn’t log into it. While in the proceeding of resetting the password it said “there was an error communicating with iCloud” can you please help me. I also wasn’t trying to reset my password but my grampa gave this computer to me and trying to get it to log in currently.


[Re-Titled by Moderator]

MacBook Air (M1, 2020)

Posted on Jul 22, 2024 6:24 PM

Reply
1 reply

Jul 22, 2024 7:49 PM in response to kaedon257

If you can't connect or sign in to iCloud or your account, Apple has a list of things you can try in the document If you can't connect or sign in to iCloud - Apple Support


Is the iCloud server working? --> Apple - Support - System Status


If you are using a VPN, try turning it off and see if you can then log in. E.g., AppStore - Apple Community


If you are trying to use a service from outside your Home Country it may not be available. Apple Media Services Terms and Conditions - Legal - Apple Media Services - Apple

- A. ”Our Services are available for your use in your country of residence (“Home Country”).

And: "Certain Services and Content available to you in your Home Country may not be available to you when traveling outside of your Home Country."


If an item is greyed out or restricted, see this support article —> Use Screen Time on your iPhone or iPad - Apple Support


For more assistance try the iCloud Support web site --> iCloud - Official Apple Support


If you still have problems try official Apple Support. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support




'There was an error communicating with iCloud' error on MacBook Air

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