You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Identifying Phishing Scams in text messages

I just received a text message as an [Apple Security Alert] stating,

we have noticed that your Apple id was used at “APPLE STORE” for $143.95, paid by Apple Pay Pre Authorization.

This appears to be a phishing scam?


[Edited by Moderator]

iPhone 13, iOS 17

Posted on Aug 8, 2024 5:51 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2024 1:19 PM

THANKS FOR POSTING THIS! I just got it too — assumed it was a scam — never had received anything like that before from Apple. But was immediately confirmed for me when I googled about the scam, and you'd put "$143.95" in your post, which is the same amount they had in my scam text. Another way the scammers try to get you: it says, "Failing [to call the number] may lead to auto debit and charge will not be reversed" So I went straight to all my payment accounts and there were no flags, no charges...then googled the number to see if it was legit — none of the prefixes matched the normal support numbers for Apple. I didn't click any of the links within the text, but typed the apple support url they had, separately into my browser, and that was the correct url, so we know clicking their link within the text would've given them what they wanted — remember, just because it says a legitimate url DOES NOT MEAN it links to a legitimate url, so NEVER click a live link within a suspicious text. Conclusion: sneaky, perhaps getting more subtle and clever, but just another scam, successfully dodged. I hit "delete/report" junk. And will now go update passwords next.

75 replies

Oct 3, 2024 5:54 PM in response to RooC9

After using a rental car with more tech options than I am familiar with I too received the same text today. 50/50 could be a scam but could also be legit as I just parked the rental car and had been using car play and thought maybe it was something I had to pay for. Called Apple Support vs numbers in scam text. Just a coincidence. Now I know about that scam too. I will add this to all the others.

Oct 10, 2024 11:40 AM in response to seizzerz

@ everybody responding.


Please do not post images with the telephone numbers and other contact information, or include your email address at the top of images. To prevent the harvesting of your email address by yet more spammers, and to prevent general distribution of fake "support" numbers, I had to report two posts for editing.

Dec 9, 2024 11:14 AM in response to RooC9

Just got this text today. Glad I came here to check to see if it’s a scam.


Apple Approval Notice




We have noticed that your Apple iCloud id was recently used at \"APPLE STORE - CA\" for $143.95, paid by Apple Pay Pre Authorization. Also some suspicious sign in request and apple pay activation request detected. That looks like suspicious to us. In order to maintain the security and privacy of your account we have placed those request on hold.  If NOT you? talk to an Apple Representative. Failing may lead to auto debit and charge will not be reversed. Call +1 866325xxxx immediately to cancel this charge.




Billing Department


Have a great day!


[Edited by Moderator]


Jan 14, 2025 7:19 AM in response to TzTerri

I understand the temptation to call the number because it’s hilarious to mess with these scummy scammers. However I advise against calling or texting any number including the number that sent you the message because it lets the scammers know that your line is active. You will see an increase in scam attempts since they are aware that your line is active.

Jan 21, 2025 1:47 PM in response to jamesfromwinston salem

As stated above and in other replies in this thread, scam.


Messages listing an unauthorized purchase of anything from 1¢ to a billion dollars, the scammers can randomly select whatever amount they want you to to send them, same as they can make up the number of "viruses" they "found" "infesting" your system, and whatever random number of compromising photos and videos they claim to have "hacked", among many other scams.


Some write-ups on various scams:



Nov 26, 2024 12:55 PM in response to RooC9

I just received this text message today. Same amount. Here is the message and was sent from a Hotmail account (***@hotmail.com) that came through as a text. Obviously - hotmail would not be an official Apple message 🙄

=====


Apple Approval Notice


We have noticed that your Apple iCloud id was recently used at "APPLE STORE - CA" for $143.95, paid by Apple Pay Pre Authorization. Also some suspicious sign in request and apple pay activation request detected. That looks like suspicious to us. In order to maintain the security and privacy of your account we have placed those request on hold. If NOT you? talk to an Apple Representative. Failing may lead to auto debit and charge will not be reversed. Call +1 ** immediately to cancel this charge.


Billing Department : https://support.apple.com/billing

Have a great day!


[Edited by Moderator]



Identifying Phishing Scams in text messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.