You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Sirius XM app stops playing on iPhone when screen turns off

New problem: while streaming Sirius, when the screen timed out, the streaming stops. Never had this problem before. Is there a fix?


[Re-Titled by Moderator]

iPhone 11 Pro Max, iOS 17

Posted on Sep 5, 2024 6:35 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2024 12:23 PM

For what it’s worth - I have the same problem. I tried deleting and reinstalling, which worked briefly but now back to the same behavior. For me, it is rendering the app mostly useless, because who walks around with their phone unlocked all the time? My sense is this is an iOS issue and not an SXM issue.

8 replies
Question marked as Top-ranking reply

Oct 19, 2024 12:23 PM in response to tere230

For what it’s worth - I have the same problem. I tried deleting and reinstalling, which worked briefly but now back to the same behavior. For me, it is rendering the app mostly useless, because who walks around with their phone unlocked all the time? My sense is this is an iOS issue and not an SXM issue.

Sep 5, 2024 6:52 AM in response to tere230

I read in a separate post that the Sirius XM app had a recent update that may have fixed the issue. Maybe check the app update section on your iPhone to see if an update is available?


How to check your iPhone for an app update:



  1. Open the App Store app
  2. Tap your profile picture in the top right hand side of the screen
  3. Scroll down to the available update section
  4. If you don't see that section, your apps should all be updated

Sep 20, 2024 10:33 AM in response to ddelimat

ddelimat wrote:

My app is up to date no pending updates and it constantly disconnects and says it is not connected to the internet.

Why is this an issue since going to IOS18?

It isn't for most people.


If you haven't restarted since you updated, do that. Delete all the apps that are crashing and re-load them. Check to see when the apps were last updated. If it was a while ago, it may be that the developer hasn't finished updating for iOS 18.

Sirius XM app stops playing on iPhone when screen turns off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.