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Mail not working on iPhone after iOS 18 Update

Hi guys,


After updating my iPhone from iOS 17.7 to 18, I encountered an error with my work email. It's showing "IMAP server is not responding."Our mail server uses TLS version 1.1. Does iOS 18 support this version? Can you confirm?




[Re-Titled by Moderator]

iPhone 12, iOS 18

Posted on Sep 16, 2024 10:04 PM

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Question marked as Top-ranking reply

Posted on Sep 26, 2024 7:41 PM

I added / (forward slash) in the IMAP Path Prefix field in IMAP account ( settings > Apps > Mail ) as suggested here in step 5 : 8 Steps to Fix Mail App Issues After Updating to iOS 18 and the issue is now resolved.

333 replies

Nov 6, 2024 10:40 PM in response to manojWijesinghe

Still have a problem with self signed certificate after upgrading to 18.1

Using sendmail 8.17.1 and dovecot v2.3.20


The mail client error is "Posix 50" and/or "invalid certificate format -9 808"

Delete / added the account multiple times.


Other mail clients works fine, Bluebird (IOS),stock mail MAC Airbook (Sonoma 14.6.1)

Bluebird (Fedora FC40)


here is the essential from the dovecot log (ssl debug)


Nov 07 07:18:17 imap-login: Debug: SSL: where=0x10, ret=1: before SSL initialization

Nov 07 07:18:17 imap-login: Debug: SSL: where=0x2001, ret=1: before SSL initialization

Nov 07 07:18:17 imap-login: Debug: SSL: where=0x2002, ret=-1: before SSL initialization

Nov 07 07:18:17 imap-login: Debug: SSL: where=0x2001, ret=1: before SSL initialization

Nov 07 07:18:17 imap-login: Debug: SSL: where=0x2001, ret=1: SSLv3/TLS read client hello

Nov 07 07:18:17 imap-login: Debug: SSL: where=0x2001, ret=1: SSLv3/TLS write server hello

Nov 07 07:18:17 imap-login: Debug: SSL: where=0x2001, ret=1: SSLv3/TLS write change cipher spec

Nov 07 07:18:17 imap-login: Debug: SSL: where=0x2001, ret=1: TLSv1.3 write encrypted extensions

Nov 07 07:18:17 imap-login: Debug: SSL: where=0x2001, ret=1: SSLv3/TLS write certificate

Nov 07 07:18:17 imap-login: Debug: SSL: where=0x2001, ret=1: TLSv1.3 write server certificate verify

Nov 07 07:18:17 imap-login: Debug: SSL: where=0x2001, ret=1: SSLv3/TLS write finished

Nov 07 07:18:17 imap-login: Debug: SSL: where=0x2001, ret=1: TLSv1.3 early data

Nov 07 07:18:17 imap-login: Debug: SSL: where=0x2002, ret=-1: TLSv1.3 early data

Nov 07 07:18:17 imap-login: Debug: SSL: where=0x2002, ret=-1: TLSv1.3 early data

Nov 07 07:18:17 imap-login: Debug: SSL: where=0x2002, ret=-1: TLSv1.3 early data

Nov 07 07:18:17 imap-login: Debug: SSL: where=0x2002, ret=-1: TLSv1.3 early data

Nov 07 07:18:17 imap-login: Debug: SSL alert: where=0x4004, ret=558: fatal certificate unknown

Nov 07 07:18:17 imap-login: Debug: SSL: where=0x2002, ret=-1: error

Nov 07 07:18:17 imap-login: Debug: SSL error: SSL_accept() failed: error:0A000416:SSL routines::sslv3 alert certificate unknown: SSL

alert number 46






Mail not working on iPhone after iOS 18 Update

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