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My accounts in Mail app stopped to sync post update

After instalation ios 18 all my accounts in mail app stopped to sync( including icloud mail). I can only recive mails but when I delete mails on macbook they are not deleted on iphone.


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Sep 17, 2024 2:53 AM

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Question marked as Top-ranking reply

Posted on Sep 17, 2024 5:51 AM

My email isn't working either. I can send, but I'm not receiving anything. I even checked my fetch email settings, put it on manual, but when I refresh my email inbox, nothing happens. I have also restarted my phone numerous times, but nothing seems to fix the issue.

Seems to be an issue with email every time Apple does an update.

84 replies

Oct 4, 2024 5:05 AM in response to totalsolutions

Yo can do what you want - but that is not a login/connection issue.

simple developers faulted somewhere in code after login process. can see communication log from me in this thread - clearly seen that has been logged-in (ok), asked for folder statuses (ok). but not requested any from messages that are in Inbox (stuck in new "rotating of icon" = they indirectly saying "user need not more than new interface improvements in some rounded corners and so on" - that is tendence in app-development already many years exist).

Oct 6, 2024 8:58 AM in response to wierxiu

Hi,

I had a similar issue with my email disappearing from multiple accounts, and after troubleshooting, I discovered that the problem was related to my self-hosted IMAP mail service on Synology. After updating the SSL certificate, the issue was resolved, and all my emails reappeared. If you're using a self-hosted solution, I recommend checking your SSL certificate as well.

Hope this helps!

Oct 11, 2024 3:02 PM in response to Robschneider69

The Comcast (Xfinity) level 3 technician, a MacBook user, said that the problem is a synchronization issue. He said that there are YouTube videos explaining how to fix the problem by repeatedly setting up one’s client email account until you get lucky and the two systems synch. This can take many attempts. Until Apple releases the fix, using your ISP online email site is the only thing that can be done.

Sep 17, 2024 7:48 AM in response to agentogden

If you can not receive iCloud mail, go to Settings/Your Name/iCloud/Mail/iCloud Mail, and make sure, that "Use on this iPhone" is enabled.

Set up iCloud Mail on all your devices - Apple Support


Troubleshooting can be found in this article:

If iCloud Mail isn't working - Apple Support


I did not run into any issues using my 3rd party mail accounts or iCloud Mail on my iPhone after the iOS 18 upgrade.


Sep 17, 2024 8:04 AM in response to Ingo2711

@ingo2711 if you are referring to my comment --


I have deleted the account 20 times. I deleted the Apple Mail app from the phone, reinstalled from the App Store. it didn't help.


my comment about 3rd party email -- is a 3rd email app called Email - Edison Mail (from the App Store) I set up my mail accounts in the app and everything works as it should.


BTW - I never had the iOS 18 beta.


https://apps.apple.com/us/app/email-edison-mail/id922793622


The issue is with the Apple mail app.


I've never had the iOS18 Beta installed,

Sep 18, 2024 1:32 AM in response to wierxiu

Hi,

I am also expriencing these issues with Apple Mail App in iOS 18. Apparently mails are not displayed on iPhone 15 pro and iPad Air (M1). The app sometimes shows a 'Network error (POSIX 96)' error message, but also states a latest update timestamp - but no (new) mails displayed.

I have tried the following:

  • Restart Mail app
  • Restart device
  • Reset network settings
  • Uninstall Mail App -> Restart device -> install Mail App

None of the above has remediated the issue.

Sending Mail does work though.

Using the mail account with e.g. Outlook works.

Mail works under Mac OS Sequoia (Apple mail app).

Please fix the Apple mail app for iPhone and iPad!


Cheers,

Martin

My accounts in Mail app stopped to sync post update

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