How do I fix incorrect Screen Time on iPhone after iOS 18 update?

As soon as I updated to iOS 18, my screen time notifications and limits started going crazy. When I checked in to the settings, it showed that my screen time was 13 hours (this would not have been possible as I was not on my phone for more than 1 hour that day). I scrolled back a few days and my screen time had also skyrocketed - anywhere from 10 hours a day to 21 hours a day. My screen time is usually no more than 3 1/2 hours a day, so this is weird.


This morning, I checked my screen time and it said I had 7 hours of screen time, even though my phone was powered off through the whole night.


(EDIT: I just want to add the things I’ve already tried to do)

  • Turn off and on the screen time settings
  • Power phone off and on
  • Force reset phone


How do I fix this?



[Edited by Moderator]

iPhone 14

Posted on Sep 18, 2024 4:28 AM

Reply
101 replies

Feb 8, 2025 3:12 PM in response to hans_castorp

Yes I’m still experiencing the screen time bug. I updated my phone to 18.3 because it said it fixed bugs but nope it didn’t fix the screen time . bug. I need to be able to shut my phone off at night. I don’t feel comfortable leaving it on. But when I shut it off, it says I used like settings for nine hours, even though it was actually my phone was off for nine hours. I believe this bug was first reported in September and they still have not done anything.

Jun 29, 2025 5:21 PM in response to ah_9617

My phone was off for 19 hours. When I dared to shut it off last night, it was at 10% battery left. I didn’t get to charge it until 7 PM tonight. I just took it off the charger a few minutes ago. This is getting so frustrating and annoying. I’m going to have to bring my iPhone 8 (which I can shut off ) to church tomorrow just in case I don’t have a ride home.



[Edited by Moderator]

Mar 8, 2025 6:04 PM in response to ah_9617

This is ridiculous! My 16 pro will randomly fill in screen time when it’s off, but when it’s on, it doesn’t record screen time at all for days! The last more or less accurate screen time entry for me was February 19th! After that there was nothing for three weeks and then randomly it’s 4 hours straight while my phone has been turned off. Can’t believe Apple is not doing anything about it. So disappointed

Jun 29, 2025 5:22 PM in response to ah_9617

I have a 45-minute screen limit for messages, and the app shut down after hardly 20 minutes. In settings, the number was still going up even though the app was closed. Same thing happened to my 30-minute time limit on games, which increased to over an hour. When I looked at my hourly overview, it said I had been on it for an hour and a half in the span of 12:00-1:00, which is (as far as I know) impossible (?). Nothing has fixed itself, even though my background app refresh is turned off and I restarted my phone. I'm running iOS 18.5, but still doesn't seem fixed even in this version. :/



[Edited by Moderator]

Jun 29, 2025 5:23 PM in response to ah_9617

same for me. whenever i turn my phone on in the morning it always tells me i’ve been using my device for more than 5,000 hours. it usually says that i’ve been using my photos app or whatever for most of that time and it’s seriously annoying me, because one of the apps it keeps automatically glitching with means i can’t use anything in the entertainment category like netflix.



[Edited by Moderator]

Jul 21, 2025 11:24 AM in response to ah_9617

I am dumbfounded with what is happening. After reading all of your replies I realize I am not the only one encountering this problem. My screen time says I spent 5 hours on my phone during the day when I have been out and left my phone at home as not to get distracted. I came home to check and saw that number. I also have an issue with the time limit I have set not staying on for the time it has been giving e.g. I have an hour time limit on instagram and I went to click the app and it immediately reached its limit. I went to check my screen time and it hadn’t even registered me going on the app. Apple this is not what I was expecting when I purchased your phone please fix this issue/problem.

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How do I fix incorrect Screen Time on iPhone after iOS 18 update?

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