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After updating my MacBook Pro to Sequoia Chrome is not loading most websites

I upgraded my Mac yesterday and since then Chrome does not load most websites. I first cleared the Cache and that did not work. I deleted Chrome and reinstalled and that did not work. Anyone have any other suggestion's?



[Re-Titled by Moderator]

MacBook Pro 14″, macOS 15.0

Posted on Sep 18, 2024 2:18 PM

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Question marked as Top-ranking reply

Posted on Sep 22, 2024 11:13 AM

After updating Sequoia, can’t open Chrome, can’t download or install Chrome. Tried sending Chrome to trash, rebooting, redownloading using Safari (ugh) NOTHING WORKS. Thanks, Apple.

90 replies

Oct 14, 2024 4:42 PM in response to TsHottie

figured it out. If you have local pages or some in general not loading.


"I’ll leave this post just in case anyone else has this issue. The problem ended up being a local network permissions issues with the Mac, which seemed to happen after updating to macOS sequoia. To fix open system settings, privacy & security, then go to local networks, and allow Firefox access."


Chrome in my case was unchecked (never touched this setting before).

Oct 20, 2024 7:07 PM in response to Srosenthal333

For me chrome survived the upgrade to Sequoia, but this morning, after updating Chrome, it refused to start. Rebooted the machine, reinstalled Chrome, no effect. Trying to launch it from the command line gives me:


/Applications/Google\ Chrome.app/Contents/MacOS/Google\ Chrome
[32193:259:1021/142131.672706:ERROR:cloud_policy_validator.cc(614)] New signature verification failed
[1021/142133.323722:WARNING:crash_report_exception_handler.cc(235)] UniversalExceptionRaise: (os/kern) failure (5)
[32198:11779:1021/142133.325874:ERROR:ssl_client_socket_impl.cc(878)] handshake failed; returned -1, SSL error code 1, net_error -3
[32198:11779:1021/142133.327521:ERROR:ssl_client_socket_impl.cc(878)] handshake failed; returned -1, SSL error code 1, net_error -3
[32198:11779:1021/142133.327947:ERROR:ssl_client_socket_impl.cc(878)] handshake failed; returned -1, SSL error code 1, net_error -3
[32198:11779:1021/142133.328474:ERROR:ssl_client_socket_impl.cc(878)] handshake failed; returned -1, SSL error code 1, net_error -3
[32198:11779:1021/142133.328796:ERROR:ssl_client_socket_impl.cc(878)] handshake failed; returned -1, SSL error code 1, net_error -3
[32198:11779:1021/142133.329240:ERROR:ssl_client_socket_impl.cc(878)] handshake failed; returned -1, SSL error code 1, net_error -3
[32198:11779:1021/142133.329400:ERROR:ssl_client_socket_impl.cc(878)] handshake failed; returned -1, SSL error code 1, net_error -3
[32198:11779:1021/142133.329500:ERROR:ssl_client_socket_impl.cc(878)] handshake failed; returned -1, SSL error code 1, net_error -3
[32198:11779:1021/142133.338973:ERROR:ssl_client_socket_impl.cc(878)] handshake failed; returned -1, SSL error code 1, net_error -3
[32230:259:1021/142133.325392:ERROR:shared_memory_switch.cc(244)] Mach rendezvous failed, terminating process (parent died?)
Segmentation fault: 11

Oct 21, 2024 4:43 PM in response to Srosenthal333

I had this same issue this morning. I was unable to open Chrome after updating MacOS to 15.0.1. After trying everything I possibly could (reinstall Chrome 2wice, terminal commands from different forums, turn off firewall) to no avail, I turned off my VPN (ProtonMail) and this resolved the issue. It was the VPN. I don't know if this is specific to PM or all VPNs but no VPN resolved the issue.

Oct 21, 2024 4:45 PM in response to lsds093jle

I had this same issue this morning. I was unable to open Chrome after updating MacOS to 15.0.1. After trying everything I possibly could (reinstall Chrome 2wice, terminal commands from different forums, turn off firewall) to no avail, I turned off my VPN (ProtonMail) and this resolved the issue. It was the VPN. I don't know if this is specific to PM or all VPNs but no VPN resolved the issue.

Nov 12, 2024 8:19 AM in response to Srosenthal333

I had this same issue. I downloaded and installed Sequoia 15.1 last night, then this morning I tried to open Chrome. It asked me if Chrome could access my local network to find other devices, and I clicked no. Then it wouldn't open. I tried many of the other suggestions below but none worked. I saw the suggestion below by lkrupp

about making sure the Chrome version was updated. I used Safari to download Chrome again and then installed it. After installing it I was able to open it no problem. Hope this helps!

Dec 1, 2024 7:57 PM in response to Srosenthal333

Here's what I see in more detail:


% /Applications/Google\ Chrome.app/Contents/MacOS/Google\ Chrome 


chrome_crashpad_handler: --database is required


Try 'chrome_crashpad_handler --help' for more information.


[1201/225500.812040:ERROR:file_io.cc(103)] ReadExactly: expected 8, observed 0


[1201/225500.812366:ERROR:crash_report_database_mac.mm(109)] mkdir : No such file or directory (2)


[17311:259:1201/225500.812538:ERROR:exception_ports.cc(117)] host_get_exception_ports: (os/kern) invalid argument (4)


[17311:259:1201/225500.812505:ERROR:chrome_main_delegate.cc(1706)] NOTREACHED hit. 


[17311:259:1201/225500.839649:FATAL:path_service.cc(265)] Failed to get the path for 1001


zsh: trace trap  /Applications/Google\ Chrome.app/Contents/MacOS/Google\ Chrome

Dec 30, 2024 9:47 AM in response to Srosenthal333

For me, the solution was to fix the permissions in the folders associated with Chrome. I had to consider two kinds of permission: standard UNIX/POSIX permissions that can be adjusted with conventional chmod permissions (these were already OK in my case), and ACL (access control lists) that had somehow gotten set when I restored from a backup.


To remove all ACLs from a folder subtree you can use "chmod -RN" (R is for recursive, so the folder and all contents and subfolders).


After updating my MacBook Pro to Sequoia Chrome is not loading most websites

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