You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Notes app is crashing after iOS 18 update on my iPhone

Is anyone else experiencing problems with their notes following the iOS 18 update? Until yesterday my notes app was working fine and I was able to use it like I’ve always done. Since yesterday on September 17, 2024, the app’s been completely unusable and you can’t click on your notes without the app freezing or crashing.


[Re-Titled by Moderator]

iPhone 7, iOS 15

Posted on Sep 18, 2024 7:24 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2024 12:44 PM

This update is horrendus for notes, it was working fine before the update to ios18. I’m a huge user of notes and have thousands on icloud. It’s unsuable now, notes freezes, glitches, lags and I can’t access important documents. This is infuriating. I’ve unsynced and trying to re-sync my notes to see if that does anything, and the process is taking forever to re-sync.


Such a nasty update for notes.

99 replies

Sep 22, 2024 8:17 AM in response to douglas_c11

Same. I tried all the suggestions on here and nothing worked. I took a the proverbial shot in the dark and turned off airplane mode. I shutdown my iPhone, waited for 5 minutes and restarted my iPhone. I then opened the notes app and it worked albeit a little glitchy. I then went and turned airplane mode back on and I could open my notes app (still a little glitchy but working).

Oct 5, 2024 1:11 AM in response to SandyLL

Hi Sandy, the warning message doesn’t mean that your notes will be deleted from iCloud, just your iPad. After you select the Delete option, turn on syncing to iCloud again. If you then open notes you will see your notes being downloaded from iCloud. I was scared to do it too, but it worked. I haven’t had another problem with the app freezing or quitting. But it still lags. I have to stop typing for a second or two between letters, but I think that is a different problem. At least, after doing the steps above, I could access my notes, copy them, and paste them in a different app. I hope this reassures you.

Oct 11, 2024 9:33 PM in response to douglas_c11

I have the same problem when trying to move handwriting, either with the pencil tool or when you highlight using your finger. I thought the feature to hold a word to move the sentence its in when there's extra space very helpful, but I only used it twice and every time I continuously try the app crashes. Other than crashes the app is very slow, it takes a while to register handwriting and for the handwriting refine feature it eventually gives up if you've wrote too much.

iPad Air 4th Generation

Apple Pencil 2nd Generation


Edit: Forgot to mention that using notes also drains my iPads battery can makes it a little hot. I can't see battery health on iPad, but I've only owned it for about three years and it's never been hot like this, even when using notes like I have before the update.

Oct 12, 2024 9:07 PM in response to Métis

I tried this and now every single one of my notes is gone. Prior I was trying to load a massive note that had 75 screenshots and probably 1000-2000 words. Worked ok prior to ios18… the note doesn’t work on any of my apple devices after updating including my MacBook… I can’t even copy the note or try to send/share.

Oct 28, 2024 7:46 AM in response to anjlee25

After the latest iOS update, my notes app will only one part of my notes. When I try to open one I call “journal”, nothing happens & then I can’t even go back to the previous screen! Have to close the app &/or turn off my phone & restart it! What the heck!! I don’t want to lose all I have recorded over the past few years & I don’t want to use the journal app! This was working fine until I updated a couple of nights ago!

Oct 29, 2024 4:29 AM in response to douglas_c11

Notes crashes every few seconds. I have plenty of space in my phone. My iCloud is full, but I don’t want to pay more money. Is Apple forcing us to pay for more iCloud to be able to use Notes?


Crazy thing is, all Microsoft apps work fine with OneDrive, so I’ve switched to using those to collaborate on lists, notes, etc. with my family.


Seems like I might as well save money and buy an Android next time if Apple can’t keep basic things working like Notes. #smh


iOS 18.0.1, iPhone 14 Plus

Notes app is crashing after iOS 18 update on my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.