You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Mail App not working with iCloud

This is a recent problem that the apple @mac account has gone off-line and is no longer downloading new messages, or sending new mail.


Message says: This Mac can't connect to iCloud because of a problem with (my e-mail address @mac.com).

Open iCloud preferences to fix this problem.


When opening iCloud preferences it requires my Apple ID but answers back "An unknown error occurred'.


The Apple ID is correct. I can sign it via the Apple webpage and check my mail.


I can also still receive and send mail from the @mac account on the iPhone


Anybody has or had similar problems? My iMac is 2011 27" with OS High Sierra.

Thanks.

iMac 27″, macOS 10.13

Posted on Sep 20, 2024 12:49 PM

Reply

There are no replies.

Apple Mail App not working with iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.