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Wearing Oticon hearing aids. Always worked with my almost new iPhone 15Pro Max. Updated my iPhone to iOS18. Since then, the iPhone daily drops my hearing aids. They reconnect after turning my phone off, then restart. However at scattered times they are dropped again.
Is anyone having a similar or related problem? Must we wait for aa iOS 18 upgrade?
iPhone 15 Pro Max, iOS 18
Thank you kindly for your reply, and for updating the app / firmware. Sorry that you still have the disconnection problem, after those fine efforts. You may want to reach out to Apple's Accessibility support:
How to contact Apple for accessibility support - Apple Support
or
Apple's Accessibility Support Website
(NB: You can "Get Support" from the link at the bottom of their website:)
Hi elkriverken,
Re: "Since iOS 18, iPhone 15Pro Max drops my hearing aids in accessablity."
Am no expert in this area, yet your questions deserve some response. Wondering if there is a firmware (or app if you use one) update for your hearing aids. You may want to check with your hearing specialist, or the manufacturer's manual, website, or support team.
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Re: "Is anyone having a similar or related problem? Must we wait for aa iOS 18 upgrade?"
As we are all Apple users, like yourself, in the community, there is no way for us to check what feedback Apple receives on an issue. You may or may not receive replies from community members here. You may want to send your own feedback to reach those who work behind-the-scenes at Apple : Web-form: Feedback - iPhone - Apple
All the best :-)
Thank you for your response. I deleted the app, then downloaded the latest app from Oticon. It was "newer" than the first I was using with a few changes, including the firmware. I also deleted the aids from my iPhone, then paired them again. Unfortunately no change. The problem remained.
Since iOS 18, iPhone 15Pro Max drops my hearing aids in accessablity.
