"Emoji & Symbols" no longer coming up after Sequoia update.

Since Sequoia I can no longer get the Emoji & Symbols to appear. I used to use Shortcut Cntrl /Option /Space to bring these up. I said yes to the CHAT GPT shortcut. Could this have caused this problem? I have the Globe Shortcut enabled in Settings but this is not working either.

Mac mini, macOS 15.0

Posted on Sep 28, 2024 4:23 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2024 11:52 PM

I had this issue for a while now. I turned off Apple Intelligence (System settings » Apple Intelligence & Siri), and since then it works again both with fn+E and control+cmd+space 🤷‍♂️


Hope this helps 🙂

53 replies

Sep 29, 2024 10:02 AM in response to Tom Gewecke

No because I have to admit, that I haven't used an Apple keyboard in like 15 years.


I'm an old point & shoot/drag & drop user that only uses a few basic shortcuts.


This is the layout I see for the USB Logitech keyboards that we use.



To be honest, I'm more inclined to use the menu dropdown than Control + Command + Space to get to Emoji's & Symbol's.



So what we have here is, you' the Language and Keyboard guru of the forum, speaking to the biggest Apple keyboard shortcut dummy of the forum.

Oct 15, 2024 7:49 AM in response to GaryReginald

Well, I have never used Emoji directly on my Mac (M3). Because of this I have no idea when they disappeared.

However, I use Webex frequently and used emoji for reaction. Maybe this is another emoji I do not know...

But.

After upgrade to Sequoia emoji in Webex disappeared. I can't make any reaction nor insert smile into message. When I press Emoji and symbols there is no any reaction.

Ok. Maybe it is a bug in Webex. However, I tried to see Emoji in Sequoia, but failed.

I pressed Ctr+Cmd+Space, Fn+E or Edit-Emoji & Symbols from menu - no effect.


Oh, yes. There is an effect. The process is started. However, there is no any visible effect.


Of course, I restarted my Mac many times and upgraded it from 15.0 to 15.0.1 as well as upgraded Webex.

Is there any way to check if Emoji exists on my Mac?


Note, on my MacBook with the same versions of OS and Webex I can open emoji by Fn+E and from Webex.

So, something is wrong with iMac.

Oct 23, 2024 4:51 PM in response to GaryReginald

I'm another "me too" on the post Sequoia emoji issue. They work in Messages, but nowhere else. I've rebooted numerous times, used the various Fn/Cmd/control/option-space keys to no avail. In mail, edit-emojis and symbols, does nothing..., maybe. I have my keyboard set to switch between Spanish and English using the fn key. Is it possible that that is shutting down the emoji option? I went to Settings/Press fn to: show emoji & symbols..., yeh, that doesn't do anything either.

As a trial, I just tried emojis on my wife's MacBook Pro 3. I got the same results in her mail -- nothing. I repeated all the steps above. Still no luck. Thoughts?

Nov 9, 2024 2:10 PM in response to Jerry9617


Jerry9617, Interesting. I assumed a reboot would fix it, and I just posted about how much of a drag that will be. But you're saying even a reboot might not fix this bug. People have been reporting this for as long as Senoma. It's a weird bug that impacts so many, with no straightforward resource (of which I'm aware.) Guess I'll just have to use my shruggie shortcut from here on out.. ¯\_(ツ)_/¯


Jerry9617 wrote:

I've rebooted numerous times, used the various Fn/Cmd/control/option-space keys to no avail.


Nov 14, 2024 9:21 AM in response to cassiofm

I have tried everything, and cannot get use of the full emoji menu. I have to type in a word for what I want to use and then hit the globe key for a few suggestions. Totally annoying and limiting. No idea how to use the pull-down menu by clicking on the smiley in the tool bar. It's just sitting there taunting me. I have it in messages, though. Gold-plated problem, I know.


2023 MacBook Pro Sequoia 15.1 that I recently restored to factory settings because of getting locked out for some odd reason. Thank the gods for iCloud.

Mar 11, 2025 8:59 PM in response to GaryReginald

I have tried EVERYTHING as suggested by these chats and google search. I rebooted the system, I reinstalled MAC OS, I talked to Apple support (escalated to a senior person), I tried a different keyboard,. etc. NOTHING worked.

ONLY on in the Apple Mail program. The emoji function WORKS in the Messages App.

When I do the Control/Command/spacebar, nothing happens (except I see the "Edit" function in the taskbar click).

Any thoughts?

Mar 15, 2025 6:33 PM in response to Tom Gewecke

Tom, here is some more insight on the problem. Please offer some detailed solution:

In addition to this weird emoji issue I also experienced a problem in using CCleaner App (that i have been successfully using for more than 10 years). It no longer worked after the latest OS update on my Mac. I deleted the app and reinstalled and still it wouldn't open.


TODAY

I added a new user in my system (just for testing purpose). After I added this and opened it, miraculously the emoji function worked as expected AND the CCleaner app also worked.


So there is something in my setup that is different and caused these issues. I have no idea hopw to begin to identify the difference.


Can someone help me on this?


Thanks,

John

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"Emoji & Symbols" no longer coming up after Sequoia update.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.